- We only collect what we need to run your account, deliver products, protect licenses and give support.
- We never sell your data, and we do not use advertising trackers.
- Card details are handled by our payment providers — we never see or store full card numbers.
- You can ask us to correct or delete your data at any time from a support ticket.
Information we collect
Only what the service needs to work
Depending on how you use Lxr Dev, we collect the following information.
Account details
Your email address and display name, or the basic Google profile you sign in with.
Orders & invoices
The products you buy, prices, coupons and invoices linked to your account.
License data
License keys, the server IP addresses they are bound to, and activation logs.
Support & Discord
The messages in your tickets and, if you link it, your Discord account ID.
We also record limited technical data — such as IP address, browser type and request times — to keep the service secure and to prevent abuse.
How we use it
The reasons we process your data
We use your information only for running and protecting the service you signed up for.
- Delivery to deliver your products, files and license keys to your customer portal.
- Licensing to verify licenses, bind them to your server and stop leaked copies.
- Support to answer tickets and help you install and run our products.
- Notifications to send purchase, renewal and ticket updates by email or, if linked, Discord.
- Security to detect fraud, abuse and unauthorized access.
Payments
Handled by trusted processors
Payments are processed by PayPal and our card payment provider. Your card or PayPal details go directly to them over an encrypted connection — we never see or store your full card number. We keep only the record of the transaction (amount, date, status and a reference) for invoices, renewals and refunds.
Sharing
Who else processes your data
We do not sell, rent or trade your personal information. It is only shared with the providers that run parts of our service:
- Google Firebase account sign-in and secure storage of your account, orders and licenses.
- Payment providers PayPal and our card processor, to complete your payments.
- Discord only if you choose to link your account, to send you notifications.
- Legal requests when the law requires it, or to protect our customers and services.
Storage & security
How your data is protected
Your data is stored on secured cloud infrastructure and sent over encrypted (HTTPS) connections. Access is limited to the team members who need it to provide support. We keep your information while your account is active and as long as needed for invoices, licenses and legal obligations, then delete or anonymize it.
Cookies & local storage
Small, functional, and no ad tracking
We use a session cookie to keep you signed in, protect forms and limit abuse, a small cookie to remember the site language, and your browser's local storage to remember preferences such as your language and dashboard layout. We do not use advertising or cross-site tracking cookies.
Store policy
The standards our store runs on
Our store operates under clear policies so it stays professional and respectful for everyone.
Mutual respect
Customers and staff treat each other with respect; abusive behavior can lead to suspension.
Full transparency
Accurate, clear information about every product, including its requirements.
Data protection
Personal information shared with us is kept confidential and protected.
Legal compliance
Users must follow local and international law; illegal use leads to a ban.
Your rights
Control over your information
You stay in control of the information we hold about you.
- Access ask for a copy of the personal data linked to your account.
- Correction update your details in the portal or ask us to fix them.
- Deletion ask us to delete your account and data, except records we must keep by law.
- Discord unlink your Discord account from the portal at any time.
Open a support ticket from your customer portal or contact us on Discord. We will confirm the request comes from the account owner, then handle it as quickly as possible.
Questions about this policy?
Open a ticket from your customer portal or message us on Discord — a real person from the team will answer.